Privacy & Security

What is our privacy policy?

BotasCebu.com values your business and respects your privacy. We seek to provide products, services, and offers of value to you and your family. We collect information from our interactions with you, other customers and other parties to help us achieve this goal. Because of our commitment to your privacy, we do not sell or rent your information to other companies. As described in this privacy policy, we do, however, share your information with our affiliates and under certain circumstances, with third parties that provide services on our behalf.

We have made this privacy policy available to you in order to let you know what kind of information we collect, how it is handled, with whom it may be shared, and how you may access the data you provide to us. Our policy also describes the choices that you can make about the way your information is collected and used.

What kind of information does BotasCebu.com collect?

BotasCebu.com collects information such as your name, email and postal address, phone and credit card numbers from you when you visit BotasCebu.com, make a purchase, save your information, submit a question to customer service, or participate in a sweepstakes, contest, promotion or survey.

We maintain a record of your product interests and purchases and may secure information about you from our joint marketing partners, and from unrelated third parties. We may also collect demographic information, and we may use mailing lists from third parties.

When you submit a question to customer service, we may need your email address to respond, and you may also provide us with additional information to help us answer your question.

Whenever you browse BotasCebu.com, Botas CEBU ShoeSource automatically receives and records information, such as your IP address, browser type, domain name and specific BotasCebu.com web pages through which you click.

We use an email delivery and marketing company to send email that you have agreed to receive. Web beacons and cookies are used in those email messages and at our website to help us measure the effectiveness of our advertising and how visitors use our site. You can "opt out" of email cookies.

We use Omniture, a third party service provider, to help us gather and analyze anonymous information about our customers, Omnitures' only role is to help us conduct our business and deliver the most relevant product and services. If you would like to deactivate our ability to analyze your browsing and purchasing behavior through the use of this service or find out more about this service provider, including its privacy policy and how to opt out.

We use a third party to serve ads on our behalf across the Internet. This third party may collect anonymous information about your visits to our website. The third party reports the anonymous data they collect on our behalf back to us, which we link to our customer's personally identifiable information for the purposes of better serving you. When we merge this data, it is treated under this policy as personally identifiable information as described above. This is primarily accomplished through the use of a technology device, commonly referred to as a Web beacon or an Action Tag, which we place on various web pages within our website or in an email that allows the third party to collect anonymous information. This third party may use information about your visits in order to provide ads about goods and services of interest to you.

How does BotasCebu.com use my information?

The primary purpose for collecting personalized information is for BotasCebu.com to provide you with a safe, efficient and beneficial online experience. We may use your personal information for the purpose of improving our services and our web site's content and layout, to inform you about future marketing, service updates and promotional offers, communicate your indicated preferences, and to verify other information. BotasCebu.com may also use your information to provide services and customer service as well as to correct problems, resolve disputes and collect fees.

When you purchase items from BotasCebu.com, we use your personal information to process and fulfill your order, send you emails to notify you of your order status, or to contact you by phone, postal mail or email if we have questions regarding your order or purchase.

When you make a purchase at BotasCebu.com, we may use your information to send you information and updates about new products, special sales and promotions related to your purchase, and to help us learn more about your shopping preferences. We use both your email and postal addresses to send you marketing communications.

When you browse our website or make a purchase online, we collect information on your IP address, browser type, domain name and specific BotasCebu.com web pages you visit. This information is used in aggregate to help us look for trends so that we can improve our website and your BotasCebu.com experience. These statistics may also be used in communications, such as our annual report.

BotasCebu.com may also use third party advertising companies to place advertising on other web sites. These advertising companies collect anonymous information about your visits to these web sites or interaction with our email through the use of "web beacons". This technology allows them to use information about your visits to help us serve you better. BotasCebu.com also uses web beacons to review how visitors navigate our website or interact with our email advertising.

Does BotasCebu.com share my information with third parties?

BotasCebu.com does not sell or rent your personal information to third parties for their marketing purposes. We may combine your information with information we collect from other companies (such as demographic data) to improve and personalize our services.

What are cookies and how does BotasCebu.com use cookies on its site?

Cookies are small pieces of information stored by your browser on your computer's hard drive. Through the use of cookies we collect data, such as your IP address, browser type, domain name and specific BotasCebu.com web pages through which you click.

We use cookies to customize your shopping experience making it more efficient, convenient and personalized, and for our own internal business purposes. BotasCebu.com does not store personally identifiable information in your cookie.

Cookies are not required for you to browse our site; however, they are required to add items to your shopping cart and for you to place an order.

Cookies can be modified or disabled through your browser options. If you turn off cookies in your browser, we will not be able to recognize you as a registered user and allow you access to your account information, including items stored in your shopping bag. If you need assistance, please refer to your browser's detailed help files.

How does BotasCebu.com protect my privacy?

We want your online shopping to be worry-free, so we limit access to nonpublic customer information only to those employees who need the information to do their jobs. We also inform employees within the Botas CEBU ShoeSource family of companies about their responsibility to adhere to our own business ethical standards and confidentiality policies, including the privacy of personal information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.

Notice to Texas Residents - Your Texas Privacy Rights.
In addition to other rights described in the Privacy Policy, a Texas resident with whom we have established a business relationship and whom we have disclosed the resident's personal information (for instance name, address, email address, age, occupation, education) to third parties for the third-parties' direct marketing purposes during the preceding calendar year, shall have the right, subject to certain exceptions and our offering you the choice not to have your information shared as described above, to receive the following information within thirty (30) days' of receipt of the request:

A list of the categories of personal information disclosed to such third parties during the immediately preceding calendar year: The names and address of such third parties that received the personal information during the preceding calendar year. All requests for such information must be in writing and sent to: Attention: BotasCebu.com Customer Service, 1209 Price Plaza Katy, TX 77449, USA.